Onlline138 takes seriously our responsibility to protect every member's personal information. This policy transparently explains how we collect, use, store and protect your data.
All data transmitted between your device and onlline138 servers is protected by 256-bit SSL encryption — the same security standard used by major Malaysian banking institutions.
Onlline138 has never sold, rented or shared members' personal information to third parties for marketing purposes without your permission. Your data belongs to you.
You have the right to access, correct, download or request deletion of your personal data at any time through your account settings or by contacting our team.
Data is stored on servers protected by layered firewalls, strict access controls and 24/7 threat monitoring. Internal access is restricted to authorized personnel only.
Onlline138 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Your data collection and processing is conducted in accordance with the principles set out by the act.
You can manage your cookie preferences through your browser settings. Essential cookies are required for platform operation, while analytics and marketing cookies can be disabled at your discretion.
onlline138 Privacy Commitment: We are committed to ensuring your personal information is handled with full responsibility. This policy is written in clear language so you truly understand the rights and protections you have as an onlline138 member.
Onlline138 ("we", "Platform" or "onlline138") takes our members' privacy very seriously. This Privacy Policy explains in detail how we collect, use, store, protect and in certain situations, share your personal information when you use our platform — whether through the onlline138 website or mobile app.
This document applies to all onlline138 users, including visitors who simply browse the website, prospective members completing registration forms and active members using our services. By registering an account or continuing to use the platform after reading this policy, you consent to the practices stated herein.
Onlline138 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant data protection laws. If you have any questions about how we handle your data, please contact our customer support team that operates 24 hours a day.
Onlline138 only collects information necessary to provide you with a secure, fair and quality service. Excessive and unnecessary data collection is contrary to our policy.
| Information Type | Collection Purpose |
|---|---|
| Full name | Identity verification and financial transaction processing |
| Identity card number (MyKad) | KYC process and age verification (18+) |
| Email address | Account communications, transaction notifications and promotions |
| Phone number | 2FA verification and customer support |
| Bank account / e-wallet information | Deposit and withdrawal processing |
| Residential address | KYC verification and regulatory compliance |
When you use the onlline138 platform, we automatically collect certain technical information:
Every piece of information we collect has a clear and legitimate purpose. onlline138 does not use your data for purposes unrelated to the services we provide without your permission.
You can opt out of promotional emails by clicking the "unsubscribe" link in any email we send, or through the notification settings in your account. Important notifications related to account security cannot be disabled.
Onlline138 does not sell members' personal information to any third parties. We only share data in limited and legitimate situations as described below.
To provide a properly functioning platform, we work with trusted third-party service providers in the following categories:
All these third-party providers are bound by data confidentiality agreements and are only permitted to use your information for the purposes we specify. They are not allowed to use your data for their own benefit.
Onlline138 may be required to disclose your personal information to authorities if mandated by Malaysian law, court order or to prevent or investigate criminal activity. In such situations, we will disclose only the minimum information required.
We implement comprehensive technical and organizational security measures to protect your personal data from unauthorized access, loss, destruction or accidental disclosure.
Reminder: While we take all reasonable steps to protect your data, no system can guarantee absolute security. We recommend using a strong password, enabling 2FA and not sharing your account login information with anyone.
Onlline138 retains your personal information for as long as it is necessary for the purposes stated in this policy, or for the period required by applicable law.
You may request deletion of your personal data after your account is closed, subject to our legal obligations to retain certain records. Data deletion requests can be submitted through our customer support live chat.
Onlline138 uses cookies and similar tracking technologies to enhance platform functionality, analyze usage patterns and provide a more personalized experience for you.
| Cookie Type | Features | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Enabling basic functions such as login and secure sessions | No — required for operations |
| Performance Cookies | Collecting information about how you use the platform | Yes — through browser settings |
| Preference Cookies | Storing your language preferences and display settings | Yes — but affects experience |
| Security Cookies | Detecting suspicious activity and protecting accounts | No — required for security |
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect specific features of the onlline138 platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal information we hold:
Requesting a copy of the personal information we hold about you.
Requesting correction of inaccurate or incomplete information.
Requesting deletion of your data subject to legal obligations.
Objecting to the processing of your data for specific purposes such as marketing.
Requesting your data in machine-readable format for transfer.
Requesting restriction of your data processing in certain situations during investigation.
To exercise any of the above rights, contact our customer support team via 24/7 live chat. We will process your request within 14 working days. Identity verification may be required before requests are processed.
Onlline138 is a platform intended exclusively for adult users aged 18 and above. We do not knowingly collect any personal information from individuals under 18 years of age.
If we discover that a child's personal information has been collected without our knowledge, we will take immediate action to delete that information and close the related account. If you believe that a minor has registered an onlline138 account, please contact us immediately through customer support.
Onlline138 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or new platform features. The latest version of the Privacy Policy will always be available on this page with a clear update date.
For major and material amendments, we will notify members through in-app notifications or email. Continued use of the platform after amendments take effect is considered your acceptance of the new terms. If you do not agree with any changes, you have the right to close your account by contacting our customer support.
For any inquiries related to this Privacy Policy, please contact our team via 24/7 live chat available in the onlline138 app and website. You may also refer to the FAQ page us or read our Terms and Conditions for more information about platform usage.
Register your onlline138 account with confidence. Your privacy and data security are protected by the latest encryption and a transparent, responsible privacy policy.