Terms and Conditions

Terms and Conditions of Use onlline138

Please read this document carefully before registering or using any onlline138 services. Using this platform means you agree to all terms stated herein.

Updated: January 2026
Member Eligibility

Only users aged 18 and above who are Malaysian citizens or valid residents may register an onlline138 account.

Deposit & Withdrawal

All financial transactions are subject to set limits and conditions. Withdrawals are processed upon completion of KYC verification.

Bonus & Promotions

All bonuses are subject to wagering requirements that must be met before withdrawals are permitted.

Account Security

Each member is responsible for maintaining the confidentiality of their password and the security of their own account at all times.

Important: This document is a legally binding agreement between you and onlline138. By using this platform, you confirm that you have read, understood, and agreed to all terms stated below. If you do not agree, please discontinue use of this platform.

1 Acceptance of Terms

These Terms and Conditions ("Agreement") govern the use of the onlline138 website, mobile app, and all related services provided by onlline138 ("Platform"). This Agreement takes effect when you access our website, register an account, or use any of the services we offer.

By registering an account or using the Platform, you expressly consent to be bound by this Agreement, together with Privacy Policy and any additional guidelines displayed on the Platform from time to time. All such documents are considered part of this Agreement.

This agreement is available in both Malay and English. In the event of any conflict between the two versions, the Malay version shall serve as the primary reference for users in Malaysia.

2 Member Eligibility

To register and use onlline138 services, you must meet all of the following requirements:

  • Must be at least 18 years old on the date of registration.
  • Never having been blocked or excluded from using online gambling services by any relevant authority.
  • Register under your own name and not on behalf of another person.
  • Not holding more than one active account on the onlline138 Platform.
  • Have the legal capacity to enter into a binding agreement under applicable law.

Strictly prohibited: Account registration by individuals under 18 years of age is strictly prohibited. onlline138 reserves the right to request proof of age at any time and to suspend an account until verification is received.

2.1 One Account Per Member

Each user is permitted to hold only one active account on the onlline138 Platform. Ownership of multiple accounts by the same individual, whether using different names, phone numbers, email addresses, or banking details, is a serious violation of these Terms. onlline138 reserves the right to close all associated accounts and forfeit existing balances without prior notice.

3 Account Registration

During registration, you are required to provide accurate, complete, and up-to-date information. Required details include your full name, phone number, email address, and identification number (for KYC verification purposes). You are responsible for ensuring all information provided is truthful.

3.1 Identity Verification (KYC)

Onlline138 carries out a Know Your Customer (KYC) process as part of our commitment to security and regulatory compliance. You may be required to submit valid identification documents such as a MyKad, passport, or driving licence, along with proof of current address.

KYC verification is mandatory before your first withdrawal is processed. This process is typically completed within 24 hours after the required documents are received and verified.

3.2 Password Security

You are solely responsible for keeping your account password confidential. Do not share your login credentials with anyone. onlline138 will not be liable for any losses resulting from unauthorized access to your account caused by your own negligence in safeguarding your login information.

We recommend enabling two-factor authentication (2FA) and biometric login for stronger account protection. Both features are available on the onlline138 app and website.

4 Deposit & Withdrawal

4.1 Deposit Methods

Onlline138 accepts deposits via multiple payment methods including FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, GrabPay, and instant bank transfers. All deposits are processed in real time or within minutes depending on the selected method.

  • Minimum deposit amount: RM 30 per transaction.
  • The maximum daily deposit amount depends on your account level and payment method.
  • No processing fees are charged for deposits.
  • All deposits must be made from a bank account or digital wallet registered in the same member's name.

4.2 Withdrawal Requirements

Withdrawals may be made by members who have completed KYC verification and met the relevant wagering requirements. Withdrawals are processed within 5 to 15 minutes for bank transfer and e-wallet methods.

  • Minimum withdrawal amount: RM 50 per transaction.
  • Withdrawals may only be made to a bank account or e-wallet registered in the same member's name.
  • Daily and weekly withdrawal limits apply based on your account level.
  • Onlline138 reserves the right to request additional documents before processing withdrawals that exceed certain limits.

Reminder: Withdrawals will not be processed to third-party accounts under any circumstances. Any attempt to send a withdrawal to another person's account may result in your account being suspended for further investigation.

5 Bonus & Promotions

Onlline138 offers a variety of bonuses and promotions to members from time to time, including welcome bonuses, deposit bonuses, cashback, and seasonal promotions. All bonuses are subject to specific terms and wagering requirements.

5.1 Bonus Wagering Requirements

Every bonus received must meet the specified wagering requirements before the bonus funds or related wins can be withdrawn. Wagering requirements are clearly stated in each promotional offer on the Promotions.

  • Bonuses cannot be withdrawn as cash without fulfilling the wagering requirements.
  • Some games may not count, or may count at a different weighting, toward wagering requirements.
  • Onlline138 reserves the right to cancel bonuses and related wins if bonus system abuse is detected.
  • Bonuses cannot be transferred between accounts or exchanged directly for cash.

5.2 Bonus Abuse Policy

Any attempt to exploit the bonus system through hedge betting, multiple accounts, or other methods deemed unfair by onlline138 constitutes a violation of these Terms. Such actions may result in cancellation of all bonuses, account closure, and forfeiture of balances.

6 Game Rules

All games available at onlline138 use an independently verified Random Number Generator (RNG) to ensure fairness and transparency. The Return to Player (RTP) percentage for each game is available in the respective game information.

6.1 Game Results

All game results on onlline138 are final. In the event of a technical error or system disruption during a game session, onlline138 reserves the right to void the affected bets and return the original wagered amount to the member's account. No additional compensation will be provided for technical errors beyond the platform's control.

6.2 Sports Betting

For Sports Betting, all odds are based on information available at the time the bet is placed. onlline138 reserves the right to refuse or limit bets under certain circumstances. Bets placed after an event has concluded will not be accepted and will be automatically voided.

The cash out feature for Sports Betting is subject to availability and may not be offered for all markets or bet types. Cash out values are calculated automatically based on the current match status.

7 User Responsibilities

As an onlline138 member, you agree to:

  • Use the Platform for personal entertainment purposes only and not for commercial purposes.
  • Not using any software, bots, or automated methods to access or use the Platform.
  • Not performing any action that could disrupt or affect the normal operation of the Platform.
  • Not sharing or selling access to your account to any other party.
  • Comply with all applicable laws and regulations in your country or region of residence.
  • Be responsible for all activities that occur under your account.

7.1 Responsible Gaming

Onlline138 is committed to responsible gaming. We provide control tools such as deposit limits, betting limits, cool-off features, and self-exclusion to help you maintain control over your gaming habits. You are encouraged to use these tools if you feel gaming is beginning to negatively affect your life.

For more information, visit the Responsible Gaming .

8 Account Closure & Suspension

8.1 Closure Upon Member Request

You may request to close your account at any time by contacting our customer support team. Before closure, all eligible balances will be processed for withdrawal once the relevant requirements have been met.

8.2 Suspension by onlline138

Onlline138 reserves the right to suspend or close any member's account without prior notice in the following situations:

  • Violation of any terms in this document.
  • Fraud, identity falsification, or financial misconduct.
  • Abuse of the bonus system or exploitation of system errors.
  • Use of unauthorized software or methods.
  • Money laundering or financing of illegal activities.
  • False or incomplete registration information.

Consequences of closure due to a violation: If an account is closed due to a Terms violation, the balance in the account may be fully forfeited and onlline138 reserves the right to pursue appropriate legal action.

9 Limitation of Liability

Onlline138 shall not be liable for any indirect, consequential, special, or punitive losses arising from the use of the Platform, including but not limited to financial losses resulting from game outcomes, service interruptions, or unauthorised access to your account.

The onlline138 Platform is provided on an "as is" basis. While we strive to ensure the platform operates without interruption, we do not guarantee that the service will be entirely free from errors, disruptions, or malicious software.

9.1 Game Results

Onlline138 is not responsible for game outcomes that are not in your favour. All games are based on chance and results are determined by an independent RNG. You acknowledge that losses are part of the gambling experience and onlline138 bears no liability for any losses incurred during gameplay.

10 Terms Amendment

Onlline138 reserves the right to change, amend, or update these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon being published on the Platform. It is your responsibility to review this page periodically to ensure you remain informed of the latest terms.

Continued use of the Platform following any amendments constitutes your acceptance of the revised terms. The latest update date is shown at the top of this page.

For enquiries related to the Terms and Conditions, contact the onlline138 customer support team via live chat available 24/7 in our app and website. You may also refer to our FAQ page for answers to frequently asked questions.

FAQ — Terms & Conditions

No. Each individual is permitted to hold only one active account on the onlline138 Platform. Owning multiple accounts is a serious violation of our Terms and may result in closure of all associated accounts and forfeiture of balances without notice.

KYC verification is typically completed within 24 hours after the required documents are received and verified. Once verification is complete, your withdrawal limit will increase and you will be eligible for exclusive promotions for verified members.

Use the "Forgot Password" function on the Login to reset your password via your registered email or phone number. If you encounter any issues, contact our customer support via 24/7 live chat.

onlline138 does not deduct any taxes from member wins. However, you are responsible for complying with the tax laws applicable in your jurisdiction. Please consult your financial or tax adviser for further information regarding your personal tax obligations.

In the event of a technical disruption during a game session, onlline138 will review system logs to determine the status of the affected bet. If a bet cannot be settled due to a disruption on our end, the wagered amount will be returned to your account. Please contact our customer support with your game session details for further assistance.

Yes, onlline138 reserves the right to update these Terms and Conditions at any time. Amendments take effect immediately upon being published. We recommend you check this page periodically. For major amendments, we will endeavour to notify members via email or in-app notification.

Register an onlline138 Account & Play Safely

By understanding our Terms and Conditions, you are ready to enjoy a safe, fair, and enjoyable betting experience with onlline138.

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